UI issues can be difficult to report sometimes, when they aren't easily reproducible. Creating a HAR file is the best way to report such issues.
To generate a HAR (HTTP Archive) file, you can follow these steps:
Open your web browser (Chrome, Firefox, etc.) and go to the page for which you want to generate the HAR file.
Open the developer tools in your browser. You can usually do this by pressing F12 or by right-clicking on the page and selecting "Inspect" or "Inspect Element."
In the developer tools, select the "Network" tab.
Reload the page or perform the action that you want to capture in the HAR file.
Once the network requests have been captured, right-click anywhere in the Network tab and select "Save All as HAR."
Choose a location to save the HAR file and give it a descriptive name, such as har-d-har.har
Your HAR file should now be saved and ready to attach to your support ticket.
Note that the exact steps may vary slightly depending on the web browser and version you are using, but the general process should be similar across browsers. Additionally, some browsers may require you to enable network logging or capture before you can generate a HAR file.