Frequently Asked Questions
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Frequently Asked Questions
Customer knowledge base
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Frequently Asked Questions
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If I am on a trial account, can I still get support?
I tried logging in but it says account doesn’t exist. What should I do?
Want to see a new article?
Is the Augmentt platform multi-tenant?
Can I set -up the product to manage my own company AND others?
I see an option for Schedule a Call with a Specialist…. Do I need
If I need assistance during my trial, who should I call?
Do I need to make any changes to my firewall to allow the Augment agent to send SaaS data?
What if the agent is not reporting in, or accurately?
I need to change my MFA device but don't see the option
How do I check the availability status of the Augmentt portal?
How were my productivity and security grades calculated?
When is your planned site maintenance?
What is Multi-Factor Authentication and Why Should I Use it?
How do I Sign Up for the Trial?
How Long is the Trial?
Can Someone Give me a demo?
Can I extend my Trial?
What functionality is available in the trial?
How do I reset my Augmentt platform password?